Shipping Policy
Shipping Policy
Oct 6, 2026
Thank you for shopping with [Store Name]. This policy explains how and when your order will reach you.
Order Processing
All orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays are processed the next business day.
You'll receive a confirmation email once your order is placed, and a second email with tracking details as soon as it ships.
Shipping Within the United States
We ship to all 50 states. Most US orders arrive within 1–2 business days after dispatch. We currently cannot guarantee delivery to P.O. boxes or APO/FPO addresses; contact us before ordering if you need one of these.
International Shipping
International orders typically arrive within 7–12 business days after dispatch. Remote areas may take slightly longer.
International orders may be subject to customs duties, import taxes, or brokerage fees set by the destination country. These charges are not included in your order total and are the customer's responsibility. Customs processing can also add time that is outside our control.
Order Tracking
Every order includes a tracking number, sent by email once your package ships. Tracking may take up to 24 hours to update.
Delays
Occasionally, carrier delays, severe weather, high-volume periods, or customs checks may extend delivery times. If your order is delayed, we'll keep you informed and help however we can.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If you spot a mistake, contact us right away; we can update it if the order hasn't shipped yet.
Lost or Damaged Packages
If your tracking shows delivered but you haven't received your order, or it arrives damaged, contact us within 7 days of the delivery date. Please include your order number and photos of any damage, and we'll arrange a replacement or refund.
Contact Us
Questions about your order? Email us at [glowuphevan@outlook.com] and we'll reply within 24–48 hours.